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Last Updated: August 28, 2024
Welcome to KlikKaar! We aim to ensure a smooth and satisfying shopping experience. Please review our refund and return policy below:
1. Return Eligibility
- Timeframe: Customers may request a return within 7 days of receiving their order.
- Condition: Items must be unused, in their original packaging, and in the same condition as when received.
- Non-Returnable Items: We do not accept returns for perishable goods, custom-made products, intimate apparel, or final sale items unless they are defective or damaged upon arrival.
2. Initiating a Return
- To initiate a return, please contact us at klikkaar@gmail.com with your order number and the reason for the return. We will guide you through the return process and provide further instructions.
3. Refund Process
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Once we receive and inspect your returned item, we will notify you via email of the status of your refund:
- If approved, a refund will be issued to your original payment method within 7-10 business days.
- Shipping costs are non-refundable, and the cost of return shipping will be deducted from your refund unless the item was damaged or incorrect.
4. Damaged or Incorrect Items
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If you receive a damaged or incorrect item, please contact us immediately at klikkaar@gmail.com. Include a photo of the item along with your order details. We will offer a replacement or refund as soon as possible.
5. Exchanges
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We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at klikkaar@gmail.com.
6. Sale Items
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Only regular-priced items may be refunded. Sale items cannot be refunded or returned unless they are defective or damaged.
Thank you for shopping at KlikKaar!
For any further questions or concerns, feel free to contact us at klikkaar@gmail.com.
